Full Back-Office Team for MC Companies — Dispatch, Track & Trace, Recruitin

FREIGHT LANE Back-Office Operations Team for US Trucking Companies

Dispatch · Track & Trace · Driver Recruiting

Telegram: @freightlane_w

DEPARTMENTS WE TAKE OVER

Dispatch — load selection, rate negotiation, lane planning, driver assignment, weekly load planning per truck.

Track & Trace (updaters) — check calls, appointment setting, ETA control, detention and layover claims, broker and customer updates 24/7.

Driver recruiting — sourcing, screening and onboarding drivers. We also hire and train back-office staff when the company needs to expand.

FREIGHT COVERAGE

Contract and dedicated freight: Amazon Relay · J.B. Hunt 360 · Schneider FreightPower

Street (spot market): DAT and direct broker relationships

Dedicated lanes through brokers we already work with — not cold outreach, existing relationships.

If a company runs boards only, we open street operations from scratch: broker setup packets, carrier packages, credit checks, rate negotiation, and a lane structure that keeps trucks loaded between contract runs. This is the single fastest way to raise RPM for a fleet locked into one board.

TEAM

Operations Manager — hands-on background running dispatch, safety, HR and accounting inside US carriers. Built department KPIs and quality control.

Dispatchers — 8 years on US freight. Contract boards and spot market.

Track & Trace specialists — full coverage, no missed check calls.

One team that has worked together for years. Not a pool of freelancers assigned to your trucks.

HOW WE START

1. Intro call. Your fleet size, current gross, RPM, lanes, board access, where the money is leaking.
2. We show our numbers. Gross and RPM from operations we currently run — live on screen during the call. We show this only to owners who are seriously considering working together. No screenshots sent in chat, no claims we cannot open in front of you.
3. Audit (3–5 days). Your load history, current dispatch decisions, driver situation, broker relationships.
4. Transition plan. Which departments we take first, what stays with the owner, targets for the first 30 / 60 / 90 days.
5. Go live. Our team runs dispatch and track & trace. Weekly reporting, direct line to the owner.

WHAT THE OWNER GETS A working dispatch and track & trace department without spending months building and training one. Access to an existing broker base from day one. A second freight channel (street) if the company is currently board-only. Documented processes: we show the owner how the operation is run, so the company is not dependent on any single dispatcher. One point of accountability instead of managing separate people across three functions.

We are not learning on your company. We bring a system that already works and we teach your side how to run it.